Shipping Policy
A legal disclaimer
We are committed to delivering your order safely, quickly, and reliably. This Shipping Policy outlines how we handle the processing and delivery of your purchases.
1. Shipping Locations
We currently ship to the Netherlands and all countries within the European Union. Worldwide shipping may be available upon request—please contact us prior to placing an order if you are located outside the EU.
2. Order Processing Time
Orders are typically processed and dispatched within 1 to 3 business days after receiving payment.
3. Shipping Methods and Delivery Times
All orders are shipped via PostNL.
Estimated delivery times:
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Netherlands: 1–2 business days
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European Union: 3–10 business days
Please note that these are estimates and actual delivery times may vary depending on the destination and external factors.
4. Insurance and Liability
All shipments are fully insured. In the unlikely event of breakage or a delivery error not caused by the customer, we will provide compensation or a replacement.
Please make sure that the shipping address provided is accurate. We are not responsible for delays or losses caused by incorrect addresses submitted by the customer.
5. Customs and Import Duties (Non-EU countries only)
Any other costs or charges such as customs or import duties, customs clearance, and handling may also apply during the shipping of your shipment and will be charged to you by the involved party at a later stage if applicable (non EU-countries only).